If the shipping company cannot answer your question, contact us by responding to your ticket or giving us a call. Select the bitrate slider and move it to a higher number. If you don’t see tracking updates after one business day has passed, you should reach out to the shipping company for more information. Youll be able to check this by seeing if the mic or headset icon has a slash across it or not. I have a tracking number, but the package isn’t showing any progress. If your Windows build number is 1903 or later, it could be causing issues for the Corsair audio device drivers. with Discord might have been caused by any one of a number of different things. If so, the issue may be caused by the latest iCUE software update coming into conflict with your Windows build. Find out whats causing the error that your Corsair headset mic isnt. If you don’t receive a tracking number within 2 business days, please let us know. The Corsair headset microphone doesn't pick up any sound. You can use the tracking number to check the status of your replacement. When your replacement ships, you should receive a tracking number within 2 business days. My ticket shows my replacement has shipped. If you need more information, you can contact us through your ticket or calling us by phone. Delays to your RMA status being updated could be caused by high return volume, holidays, or discrepancies between what was expected and what was delivered. ![]() We estimate it takes up to 2 business days to process your return. ![]() My tracking information shows that my return has arrived. CORSAIR offers two choices for warranty service. CORSAIR offers a 90-day warranty for certified refurbished CORSAIR systems. If you need more immediate service, please contact us by phone. CORSAIR ONE, Vengeance PC, and Voyager a1600 laptop) come with a 2-year hardware warranty for the original purchaser, starting from the day of purchase from an authorized CORSAIR reseller. Please allow up to 2 business days for our agents to send an initial response. When will Corsair respond to my Return Merchandise Authorization (RMA) request? If it is approved, you will be sent an RMA with instructions on how to return the product. Once you submit your ticket, it will be reviewed by technical support to make sure the product is eligible for a replacement. Fields with an asterisk next to the name are mandatory. Click the dropdown menu and select Warranty (RMA) – Replacing My Product.Corsair does not accept returns without authorization. Once you’ve ensured your product is under warranty, create a ticket for a Return Merchandise Authorization (RMA) request at. Submit a Return Merchandise Authorization request Submit a Return Merchandise Authorization request.Our page for our warranty policy for Corsair PC systems is here. You can find our warranty policy page for our products here. ![]() Looking for a particular type of content? Use the links below to quickly search the latest posts.Before you request to replace your product, make sure that your product is under warranty. Rule 7 - The moderators of /r/CORSAIR reserve the right to allow posts or comments that could technically break any of these rules, when a situation has arisen where the post is especially necessary, funny, educational, or useful to the users of the subreddit. Rule 6 - Use of slurs of any kind, racial, homophobic, or whatever, in any context will result in a ban. The box seems to have some numbers and barcodes stuck in an area in the bottom but I dont think any of those are the serial number. This means no brigade incitements, personal attacks, or "mentioning" a user in order to annoy or harass them, etc. I read around to look inside the headband, but I could only find (right above the R and L signs) its model and part number and other random marks, but no serial number. Rule 4 - Self-advertising of any kind is not permitted without moderator approval. This includes referral links, including Amazon! Product links are fine affiliate or referral links that benefit you are not. Rule 3 - No buying/selling/trading in this subreddit. 2.3 - Off-topic posts or comments concerning religion, politics, or drama.2.2 - Low effort content such as obvious reposts, or photos of unrelated products not relevant to CORSAIR or PC Gaming.Any comment that is overly negative, and provides nothing useful in terms of discussion or critique, is considered "bashing". 2.1 - Posts or comments that are considered "Bashing" of users, or the hardware or software they use.Rule 2 - The following will be removed at moderator discretion: Remember, you can always submit a ticket through our online portal. Any other customer support posts will be removed. Rule 1 - Tech/customer support questions are only allowed in.
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